Terms of Use
The ground rules for using this website — including the important point that it is not a substitute for seeing a clinician.
Last updated: 2026
Medical disclaimer
The content on this website is general health information only. It is not medical advice and must not be relied on to diagnose or treat any condition. Always consult a qualified clinician about your own health. If you are experiencing a medical emergency, call us on +266 5986 3714 or go to your nearest emergency facility immediately.
Using this website
By accessing this website you agree to use it lawfully and not to interfere with its operation or security. We may change or withdraw any part of the site at any time.
Appointment requests
Submitting the appointment form is a request, not a confirmed booking. An appointment exists only once our team has contacted you to confirm it. Requests are monitored during our operating hours; the form is not an emergency channel.
Accuracy of information
We work to keep service descriptions, opening hours and accepted medical aids current, but details can change. Please confirm anything you intend to rely on — particularly medical aid cover and departmental hours — with our reception team before your visit.
Third-party links and content
This site links to external services such as WhatsApp, Google Maps and social media platforms. We are not responsible for the content, availability or privacy practices of those services.
Intellectual property
The Family Health Clinic & Pharmaceuticals name, logo and the content of this website belong to us and may not be reproduced for commercial purposes without our written permission.
Limitation of liability
To the extent permitted by law, we are not liable for any loss arising from reliance on information published on this website. This does not limit our responsibilities as a healthcare provider in respect of clinical care actually delivered to you.
Governing law
These terms are governed by the laws of the Kingdom of Lesotho.
Contact us
Questions about these terms can be sent to hello@familyhealthclinic.co.ls.